FAQ

HOW DO I KNOW WHICH SIZE BEST FITS ME? 

You can check out our size guide.

AM I RESPONSIBLE FOR DUTIES & TAXES ON TOP OF MY ORDER?

Our prices do not include GST or any import custom and duties charges.

CAN I TRACK IT?

You sure can! Once your order has been dispatched we will send you a confirmation email containing your specific tracking number. You will also receive further notifications from EMS Post.
If you do not receive please email us.

WHAT IS YOUR RETURN POLICY?

KAZE offers a full refund or exchange on our products within 30-days of receiving your order, excluding sale items.
Please note we are unable to refund return shipping costs if applicable, except where the item is faulty.
Please view RETURN page for full detail.

WHAT IF MY ITEM IS FAULTY? 

We offer full refund (including all shipping costs) unless you’re happy with an exchange or replacement.

WHAT PAYMENT METHOD DO YOU ACCEPT?

We accept Visa, MasterCard, PayPal and Afterpay.

IS IT SAFE TO PURCHASE FROM KAZE STORE? 

Sure is! We use Secure Socket Layering (SSL) which is encryption technology specifically designed to ensure safe and secure transmission of all information. We do not store credit card details nor do we share any of your personal information with any third party.